At Neuroaffinity, we pride ourselves on the best possible expert service and advice. We would like you to tell us what you think about the service we provide. If you have any comments, complaints or suggestions or complaints please email us at info@neuroaffinity.co.uk; or alternatively, please leave your comments on our feedback form.
We welcome any general comments about the services we provide and any suggestions on ways in which we can improve our services to you. We operate a complaints procedure as part of the CQC system for dealing with complaints. Our system meets national criteria. If you would like to have visibility over our complaint procedure, please contact our complaints manager:
Mohammed Kolia
Complaints Manager
Mohammed.kolia@nhs.net
You may also seek advice from ICAS, an independent complaints advocacy service (ICAS) is available to provide advice and support to people who wish to complain about NHS or CQC led services.